Garage Door Repair and Maintenance

#1 In Diagnostics, Repairs, and Maintenance!

972-692-9611
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Why O’Brien?

Care For Our Valued Customers

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Same Day and Emergency Services Available

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Stand Behind Our Work

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Professionally Trained Technicians

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Commercial Grade Parts

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Live Customer Service 7 Days a Week

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Informative Experience

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Stocked With Most Name Brand Parts

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Your satisfaction is the driving force behind everything we do at O'Brien Garage Doors. We provide exceptional service that centers on reliability, transparency, and superior quality. To offer you complete peace of mind, we exclusively utilize the highest-grade products for every repair and maintenance job, and we proudly back all our workmanship. When our skilled technicians arrive, they will be fully stocked to complete most repairs on the spot, offering clear answers and expert guidance tailored to your specific needs and budget. If we don’t have a part you need in stock, rest assured we will swiftly manage the ordering and installation process.

Frequently Asked Questions

We love to answer your questions and be a source of information!


  • There are several ways to reduce noise with your garage door system! It is best to start with a tune-up or general maintenance. Lubricating all moving parts with proper garage door lubricant tightening any loose hinges and bolts. If you would like to go a step further, changing the rollers to solid steel ball-bearing rollers that have a nylon coating can help the door to roll smoothly and much quieter coupled with the tune-up. If you would like to even further reduce noise, you may consider purchasing a professional grade “whisper” belt drive opener!

  • Not sure if your garage door spring is broken? There are several indicators it may be! If your door only opens a few inches, more often than not, this is because the spring is broken. If you heard a loud “pop” noise, this also is often the spring breaking. If your door is suddenly extremely heavy but does lift, it could be that one spring is broken on a two spring system. Visually, a broken spring you can see snapped in half, and this is not to be confused with a two spring system.

  • Very important! The springs are what do the lifting of your garage door, so if one is broken, the door will either not lift at all or will be extremely heavy and will cause severe damage to the automatic opener or could cause the cables to come off of their spools and send the door off its tracking due to improper balance, leading to a much bigger repair.

  • There are some reasons why you may be in a position to consider replacing your garage door spring before it has actually broken. Springs are going to break in a matter of time. If the spring breaks when you are not expecting it, you may be stuck with your car inside the garage or outside of the garage, which can be a big inconvenience. The amount of time a spring lasts will depend on the quality of the spring, its lifecycle rating, the frequency in which it is used (how often the garage door is opened and closed), and how well the system is maintained. If the spring is near the end of its lifecycle or showing signs of wear (for ex: if the door is heavy), it may be a good idea to change it while a technician is out there.

  • The amount of time a spring lasts will depend on the quality of the spring, its lifecycle rating, the frequency in which it is used (how often the garage door is opened and closed), and how well the system is maintained. Some homeowners will get 3-5 years out of a spring while others may get around 10 or more.

  • If you have a two spring system, we will generally recommend replacing both of the springs at the same time. This is because the second spring is probably going to break soon after which will result in more cost for a second service call and potentially another inconvenience for the homeowner being trapped in the garage with a door that will not open all the way. The springs were most likely installed at the same time, have the same lifecycle, and are probably set to break right around the same time.

  • In general, your garage door should feel fairly light to the touch when it is disengaged from the opener and you are lifting it. If it is very heavy, this may be because your springs are out of balance or need to be replaced because they have lost their lifting power.

  • If your garage door starts to open and then stops after a moment, this could be a sign of a broken spring. This is the most common cause of this problem, if it is not something else such as a roller, hardware, or an object jamming the door.

  • In most cases, a door that is reversing is having a malfunction with the safety sensors. Either something is in the way or for whatever reason the sensors “think” something is in the way. You may need a simple adjustment to the sensors, or they may need to be replaced. In other cases, the rollers or other hardware may have a problem that is causing an obstruction and causing the door to jam.

  • If you feel comfortable, you may be open to performing routine maintenance or taking care of some of your minor garage door needs such as programming remotes, adjusting safety sensors, lubrication, etc. However, we do highly recommend hiring a professional to do work on springs and any of the more complex moving parts of the system. The reason for this is because the garage doors carry a tremendous amount of torque and pressure and may result in serious injury if being worked on without the proper training and tools.

  • Sometimes garage door tracking and other components may rust over time. Some helpful tips would be to make sure that harsh chemicals and pool chemicals are stored away from the garage door and its tracking.

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Common Repair Services


  • When seeking to optimize your garage door's overall performance and lifespan, our comprehensive Tune-Up Service may be the perfect choice. In our tune-up, our skilled technicians will meticulously inspect your system, thoroughly lubricate all moving components, secure any loose hinges or bolts, and inspect the safety reversal system for proper functioning. We will answer any questions you may have, help educate on how to maintain your system well, and let you know if there are any potential hazards we see.

    If you are looking to reduce noise, starting with the tune-up is a great first step. Some additional ways to reduce noise would be to change your rollers to our premium, steel ball-bearing, nylon coated rollers, and if you’d like to go the extra step, changing your opener to a “whisper” belt drive may add the final touch.

  • Our professionally trained technicians will arrive fully stocked with high-quality torsion (and extension) springs to get you out of a bind quickly, ready to quickly repair on the spot to get you out of a bind. If your spring is special order, no problem! We’ll get it ordered and installed right away.

    • The Critical Importance of Timely Spring Replacement

    If your garage door spring is broken, scheduling a prompt replacement is crucial. Operating a door with a failed spring places severe, unnecessary stress on your automatic opener and can lead to extensive damage throughout the entire system.

    • Should You Replace the Spring if Not Broken?

    Even if the spring hasn't broken, if your door feels heavy or struggles to lift, it signals that the spring may be losing tension. While a temporary adjustment is possible, this often indicates the spring is nearing the end of its life and is likely to break soon thereafter, possibly even breaking during the process of re-tensioning. Preemptive replacement is highly recommended to avoid being stuck inside your garage because of an unexpected spring failure (door won’t lift).

    • Should You Replace Your Own Spring?

    We strongly advise against attempting spring replacement yourself unless you have training and the proper tools. Due to the extreme torque and high pressure inherent in the spring system, this repair carries a high risk of serious injury without specialized training and professional tools.

    • Replacing One or Both Springs?

    For garage doors equipped with dual springs, our standard recommendation is to replace both simultaneously. Since both springs were most likely installed concurrently and share the same life-cycle, the second spring is likely to break soon as well. Replacing both now will save cost of a second service and more hassle.

  • If your garage door has come off its tracks, whether it appears slightly misaligned or significantly crooked, we’ve got you covered! Our technicians will arrive promptly and quickly respool the cables onto the drums, securely guide all rollers back into the tracks, and ensure the spring system and door is properly balanced.

  • Does your door seem misaligned, drop suddenly when released, or seem to fly up too quickly? This may be an indication that the spring system or other components need re-balancing. Our technicians will make sure the entire system is balanced and that everything is operating smoothly moving forward.

  • Is your garage door opener giving you trouble? Perhaps it is reversing, just making a grinding noise but not operating, or your remotes, keyapd, wall switch, or car buttons have stopped working?

    At O’Brien, we carry brand specific opener parts such as Genie, LiftMaster Professional, Chamberlain, and Overhead Door for optimal functionality and long term solutions and are ready to get your repair handled on the spot in most cases. We always aim to repair before replace openers, but we are happy to go over any and all options with you!

    When is it Time to Replace Your Opener?

    • The opener is not repairable

    • Crucial components required for the fix are no longer being manufactured

    • It is an aged system, and the cumulative expense of frequent servicing is becoming significant.

    • The estimated expense for the necessary repair is comparable to, or exceeds, the price of a brand-new model.

    • You would like to upgrade due to noise reduction or advanced technological or safety features.

  • Over time, the crucial moving parts of your garage door system may become brittle, rust, or break. It is important to keep these parts in top-notch condition to prevent further damage and to keep the system operating optimally. At O’Brien, we stock a complete selection of top-notch, commercial-grade steel replacement parts, including everything from springs, cables, and rollers, to hinges, drums, and pulleys, and more.

  • Thank goodness, a damaged section or panel doesn't always mean buying an entire new garage door. As long as the section is still manufactured, we can often get it ordered and installed for you. Our technicians will come and figure out the correct make, model, size, and color.

    When you may choose to purchase a new door instead:

    • The damage involves more than one section, making the repair expensive—potentially nearing the cost of a full new door.

    • Over time, your current door's color has significantly faded, and a new panel will likely stand out.

    • You would like to change style or upgrade your door

    • The manufacturer has stopped producing your particular make and model

  • Have you been noticing rain, water, cold air, or pests entering your garage because it is not sealed properly? You may be in need of some perimeter or bottom seal. As long as the issue is not caused by foundation and settling, we should be able to get you all sealed up!

  • Our team specializes in tackling a vast array of garage door and opener issues, far beyond the common issues described above. If your specific problem wasn't covered, please don't hesitate to give us a call! We look forward to assisting you and scheduling a time for our technician to resolve your issue.

More Services

Garage Door Installation
Garage Door Openers